- No one can whistle a symphony. It takes a whole orchestra to play it.” – HE LuccockGroups are dynamic, diverse, and distinctive entities put together for a purpose. It could be an orchestra, party planning committee, problem-solving team, or an evaluation group. Whatever the reason, we’ve all worked in a group at some point, and whether or not that group worked successfully together depended a lot on the members. This lesson focuses on group dynamics. Since we will work in groups in the future, especially at work, it’s important to be informed about how groups function. The learning activities in this lesson are designed to help you understand the reasons we work in groups, the roles we play in groups, and the way groups form.
When you successfully complete this lesson, you will be able to:
- Define the characteristics of a group.
- Connect group development and life cycles to a group experience.
- Differentiate between positive and negative group roles.
- Create a problem-solving analysis using the Reflective Thinking Model.
- Summarize the ways team leadership is implemented in groups.
These objectives reflect the important concepts of this lesson and should be used to guide your studies and your preparation for examinations.
- Read Chapter 19 in the textbook. Use these hints to help you get the most out of your time.
- Build vocabulary by focusing on bolded words in the text.
- Focus reading and studying by paying attention to section headings in each chapter.
- Review required videos and articles:
- Powerful Traits of Successful Leaders
- Complete the Group Project located below.
- Complete the Article Review #2 located below.
You will complete two article reviews throughout this class on a topic involving communication in the workplace. These assignments are designed to expand your knowledge of the field of business communication by exposing you to research in the field.
I have outlined a list of ideas you may choose from to complete your article reviews. This list is compiled from the overall topics covered in the text, but you may be more specific in your article search. For example, you can research “management listening skills” as a narrowly focused topic for a review.
- Organizational Culture
- Nonverbal Messages
- Business Ethics
- Listening Skills
- Speaking at Work
- Workplace Conflict
- Interviewing Skills
- Verbal Messages
- Interpersonal Relationships
- Diversity in the Workplace
- Leadership/Management Styles
Once you have chosen a topic, you will next need to find a scholarly article discussing your topic. I recommend using the CTC online databases to find scholarly articles. Go to http://ctcd.edu/academics/library/ to access the databases. You may look outside of the databases, but the credibility of the article and author needs to be heavily considered if using an alternative site. Criteria for evaluating an article for the review:
- The article needs to be at least 1,000 words in length.
- The author needs to be cited along with a description of her/his credentials.
- The author needs to be an expert in the field he/she is writing.
- The article should be recent and relevant to our course.
Once you have read the article, you will complete a review of the article. The article review should have these three main parts.
- An APA or MLA formatted citation of the article at the top of the review.
- A one-page summary of the article that briefly outlines the article in your own words. Explain what the article discusses without quoting the author(s) word-for-word.
- A one-page critique of the article which discusses the following four questions:
- How does the information in this article increase your understanding of the field?
- What did you learn that was surprising? Or, what did you learn that you disagree with based on your experience?
- How could this information impact you as a current or future businessperson?
- What is your overall opinion of the usefulness of this article?
Your article reviews should follow this format:
- Double-spaced, 12 point font size, Times New Roman or Calibri.
- Exactly two pages in length: one page for the summary and one page for the critique.
- A link to the article should be included. The link to the article and the APA/MLA citation are not the same thing. I should be able to cut and paste the link in a browser to access the article.
Please use this Article Review Sample as a guide.Below are links to helpful tools that will aid you in your Article Review:Citation
- Video Tutorial Guides
- Son of Citation Machine
Central Texas College Tutoring for Writing
- Writing Tutoring
- Discussion question
- You write this paper by yourself.
You will provide a short analysis of the interaction of group members that you observe in action. For example, you could attend a Killeen City Council Meeting, or tune in to local Channel 10 in the Killeen area to view the meeting there. You could go to a county courthouse to watch a celebrity’s trial, or you could watch Court TV and follow the proceedings there. After you have completed your observation, write a short critique of what you have observed.
- Briefly describe what group meeting you observed as well as where and when the meeting took place. [For example, “I observed the Killeen City Council meeting on October 1, 2015 at Killeen City Hall.]
- What organizational plan was employed? [For example, Parliamentary Procedure was employed with the reading of the minutes, old business, new business, etc.]
- How were the decisions made? [For example, majority rule, consensus, leader-dictated, etc.]
- How was information about topics gathered? [For example, research was provided by group members, research was provided by staff or outsiders, or testimony was provided, etc]
- Was there a formal designated leader? Did certain members seem to play particular roles and assume specific responsibilities? [For example, the Mayor was the leader of the City Council.]
- Were there conflicts or disagreements between group members and/or outsiders and how were they resolved? [For example, some council members wanted to annex property into the city limits, while some other council members as well as the citizens testifying, were opposed. The council decided to discuss the issue in executive session.]
- Did the group tend to digress (get off the topic)? Did someone get them back to the subject, and if so, who did so?
- Did the group seem thorough and complete in its treatment of the subjects that it addressed?
- Were the group members clear in expressing themselves by phrasing their ideas carefully and by presenting their ideas in a vivid manner?
- Would you personally feel comfortable addressing this group? Why or why not? Explain
Use this area to post and reply to Group Project Option 2: Group Article DiscussionGuidelines for Discussion Board PostAfter reading the article, your original post should be between 300-350 words in length. Reply to at least two classmates’ posts with no fewer than 100 words each. NOTE: There needs to be a minimum of three people participating in the Group Article Discussion as you are required to respond to at least two different postings to complete this project option. If there are not at least three participants, you will need to choose another option to complete.