IT Support Virtual Teams Essay Computer Science Homework Help

Assignment 3: IT Support for Virtual Teams

Global organizations have branches that are located in multiplecountries. Some of these organizations develop software and take advantage ofthe global talent pool of software developers while others have globaltechnical support teams, customer service, and so on. Virtual teams are createdwhen two or more people work together from different locations, organizations,times zone, and / or time shifts. Global organizations use virtual teams inorder to provide global support, reduce travel costs, reduce training costs,and take advantage of local cultural knowledge that may impact theorganization’s operations.

Write a two to three (2-3) page paper in which you:

  1. Examine five (5)issues that the IT department is likely to face when it comes to supportingvirtual teams.

  2. Create anarchitectural diagram that shows how the virtual teams would collaborate andaccess common repositories for documents, software, development, and testingfacilities. Use Visio or an equivalent such as Dia. Note: Thegraphically depicted solution is not included in the required page length.

  3. Describe five (5)advantages and five (5) disadvantages of using virtual teams for theorganizations described in the scenario.

  4. Describe challengesimposed by:

  • IT / IS nationalstandards and propose how they could be handled or resolved.

  • Protocols and proposehow they could be handled or resolved.

  • Procedures on virtualteams and propose how they could be handled or resolved.

  1. Compare and contrastvirtual teams and traditional teams with respect to communications, technologyuse, and team diversity.

  2. Use at least three (3)quality resources in this assignment. Note: Wikipedia and similarWebsites do not qualify as quality resources.

Your assignment must follow these formatting requirements:

Be typed, double spaced, using Times New Roman font (size 12),with one-inch margins on all sides; citations and references must follow APA orschool-specific format. Check with your professor for any additionalinstructions.

Include a cover page containing the title of the assignment, thestudent’s name, the professor’s name, the course title, and the date. The coverpage and the reference page are not included in the required assignment pagelength.

Include charts or diagrams created in Visio or an equivalentsuch as Dia. The completed diagrams / charts must be imported into the Worddocument before the paper is submitted. 

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