Leadership In Healthcare Organizations Assignment Help (1)

Conflicts

In this assignment, you will study the methods used by leaders to resolve different types of conflicts.

Question 1

Using the South University Online Library or the Internet, research about the following:

  • Types of conflicts
  • Levels of conflicts
  • Conflict handling modes

Consider the statement “conflict can be bothgood and bad.” Reflect on this statement and describe a time when youwitnessed or experienced conflict in your personal or professional life.

Based on your research and experience, answer the following questions:

  • What are the four basic types of conflict? Describe them.
  • Which type of conflict did you witness or experience?
  • What are the five levels of conflict? Describe them. What was the level of conflict in your situation?
  • Which of the five conflict-handling modes was utilized?
  • What are the threeconflict negotiation models? What are the goals and indicators ofsuccess of each? Were any of these models used to resolve the conflictyou witnessed or experienced?
  • Do you agree ordisagree that “conflict can be both good and bad”? Give reasons andexplain whether the conflict you witnessed was good or bad.
  • Provide an additional example of both good and bad conflict in a healthcare setting.

Question 2

Using the South University Online Library or the Internet, research about the following:

  • Thomas-Kilmann conflict mode instrument (TKI)
  • Kraybill conflict style inventory (KCSI)

Now, choose one of these conflict style inventories and based on your understanding of the model, complete the following tasks:

  • Describe your chosen conflict style inventory.
  • Describe how the conflict style inventory was developed.
  • Explain the pros and cons of the inventory.

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