Richard Hallem Founded The Hospital In 1998 As A Private Health Organization Case Study 3 4 Page Paper Health And Medicine Homework Help

1. Introduction (25%) Provide abrief synopsis of the meaning (not a description) of each Chapter and articlesyou read, in your own words that will apply to the case study presented.

2. Your Critique (50%)

Case Studies


 This paper is a reflection of my experience working at a hospital. I workedunder human resource management at various levels; consequently, I hadinterdepartmental supervisors.  My goal was to develop practical understandingof the hospital management system via my day-to day responsibilities. I wasable to acquire vast practical knowledge in this sector. This paper containsorganizational overview and characteristics of situations where problems arise.I will examine both internal and external factors pertaining to managing ahospital. Based on my observations and interactions with various stakeholders,the report provides recommendations for organizational improvement.

Organization Background

 Richard Hallem founded the hospital in 1998 as a private health organization.Hallem Hospital provides both inpatient and outpatient services. It started byoffering only outpatient services and from January, 2002, the hospitalcommenced its inpatient services with paid admissions of sixty beds. InFebruary, a maternity ward of forty-eight beds was open for the babybusiness.  The delivery services in the two wards prompted theopening of an operating theatre, which has three high-tech operating beds. Theavailability of Technical Human Resource, theatres and the wards has remarkablyreduced hospital referral cases. In the month of July, twenty-eight beds wereadded and two rooms availed for Male and Female medical wards, both currentlyoperational, and provides both curative and preventative healthcare (Cohen,2009).

Characteristics andSituation

 I worked at various levels within the hospital; however, my main concentrationwas at the human resource management office. As part of my orientation, Iworked in several departments interacting with different employees in theorganization. I spent some time in the records department, procurement office,biotechnology department, and the hospital registry but mainly I was in humanresources, where I acted as a low-level manager who performed duties asdirected by a supervisor.

Human resources in Hallem are composed of clinicaland non-clinical staff responsible for public and individual healthintervention services. They are the most important of the health system inputs;the performance and the benefits of the Hallem are dependant on the knowledge,skills and motivation of those individuals responsible for delivering qualityhealth services, headed by Human Resource Manager (HRM).

Recruitment and selection is the major function ofthe human resource department in Hallem. It is the first step towards creatingthe competitive strength and the strategic advantage for in the hospital.Recruitment process involves a systematic procedure from sourcing thecandidates to arranging and conducting the interviews and requires manyresources and time. While working in the human resource department, I was takenthrough the hospital recruitment process. It must be understood thatrecruitments are only done for casual employees the rest are sent by thegovernment. I had no opportunity of taking part in the recruitmentprocess.  I participated in creating files for four the newly postedemployees. Through a discussion forum, the human resource manager took methrough the recruitment process (Robert, 2010).

I went through various aspects of hospital humanresource management such as size, composition and distribution of theworkforce; training issues; the migration of health workers; employmentstructure; handling claims, mediations, regulatory system imparting to humanresources; and gender and diversity management. Each of these factor into myoverall observation and understanding of this organization, and whereimprovements can be made.

Stakeholders Analysis

The most stakeholders that I came into contact withwere the hospital employees, the management team and the suppliers. Hallem issupervised by a board of managers (or regents) with a chairman at the head ofthe table. The management system applies a neo-utilitarian approach withwell-structured organization qualities, processes and outcome. The hospital ismanaged mainly through “employee focus” to improve the hospital productionsystem. The management system embraces accountability, transparent andeffective communication.

Hallem employees benefit from a management team thatis engrossed in developing efficiency links. Hallem has work groups based ontheir skills and training experiences. The company has also ensured long-termrelations with its employees through proper working condition, remunerations,good labour relations, promotions and enhanced communication system (Gefma,2011).

Hallem management boasts being among the top leadersin organizational business, which has successfully integrated neo-liberalunitarism workplace management success. Employees at Hallem not only boast ofan excellent working environment but long term employment opportunities. Hallem has embraced workplace diversity and the gender and racial employmentratio is an equal opportunity environment. The company had implementedemployment opportunities for the elderly and physically challenged (Building anExceptional Board, 2007).

The company embraces a policy of respect, fairnessand tolerance towards employees. It reinforces this through a ‘Work Place RightPolicy,’ implemented by TCCC in 2007. The policy provides complete guidelinesto employee management. Employees have an open communication system thatenables them to raise issues that the management promises to address, involvingfree dialogue and round table discussions and debates.

Hallem has a strong and healthy supply chain.Through its core principle of accountability and transparency, the companybelieves in a long-term supplier relationship. Hallem works with its suppliersthrough strategic cooperation and partnership. In managing supply chain, Hallemhas direct and indirect procurement chains. Apart from just monitoring supplierproduct quality, the hospital communicates and renders research services tohelp the supply team. Supplier selection system is openly conducted based onproduct quality and supplier ability to meet company product specifications(Building an Exceptional Board, 2007).

The major challenge that Hallem faces is financialconstraints to meet increasing customer demands. Health industries face a stiffcompetition that always calls for constant innovation. There are severalchallenges in hospital human resource management. Employees are hardly enough,while the hospital has limited funds to acquire enough casual labour. The HumanResource Manager is tasked with a hefty challenge of harmonizing differentgroup segments in the hospital with different expectations of one another andmanagement. As a result, the hospital management constantly faces push and fullpolitics from groups such as nurses, doctors, orderlies and labour relations.Consequently, the hospital faces constant migrations of highly skilled staffmembers, often left with trainees to fill the gaps.


1. Studentsshould be asked to read the case and discuss all procedures done and suggest asolution project.

2.  Mention, state and apply dynamics that’s smoothly help  running a hospital from a managerial positionis a job of politics, understanding, mediation, compromise and strength.

3.  Mention the goals you should apply tohelp move up the managerial ladder and take a leadership role,

3. Conclusion (15%)

Briefly summarize your thoughts &conclusion to your critique of the case study and provide a possible outcomefor Recruitment and retention in the Human Resources Department.  How did these articles and Chapters influenceyour opinions about Personnel selection and onboarding?

Evaluationwill be based on how clearly you respond to the above, in particular:

a) Theclarity with which you critique the case study;

b) Thedepth, scope, and organization of your paper; and,

c) Yourconclusions, including a description of the impact of these Case study on anyHealth Care Setting and the marketing projects.

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